We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.

How long will it take to receive my order

This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.

What payment methods do you support?

We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.

Can I order as a gift for someone else?

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

How can I get a refund for my order?

If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.

Can I modify or cancel my order after placing it?

If your order hasn't shipped yet, contact us as soon as possible and we’ll do our best to help.

Do you offer gift cards?

Yes, digital gift cards are available and can be used for any purchase in our store.

FAQ

Q: How can I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567

FAQ – Shipcart India

1. What products can I find on Shipcart India?
We offer a wide range of products across home decor, gadgets, electronics, toys, personal care, fitness gear, kitchen essentials, camping tools, and fashion. Every product is carefully selected for quality, functionality, and trendiness.

2. How often are new products added?
We launch new products every week, including exclusive trending items. Stay tuned for flash sales and limited-time offers.

3. How can I place an order?
Simply browse our collections, select the product you want, add it to your cart, and proceed to checkout. We accept Card, UPI, Netbanking, and Cash on Delivery (COD).

4. Do you deliver across India?
Yes, we deliver pan-India. Delivery timelines vary by location: Metro Cities: 2–4 days, Tier 2 & Tier 3 Cities: 3–6 days, Remote Areas: 5–8 days.

5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email and SMS. Use this number on the courier partner’s website to track your shipment in real time.

6. What is your return and refund policy?
Returns are accepted for wrong or defective products within 3 days of delivery. An unboxing video is required for verification. Refunds are processed to the original payment method within 8–15 business days after approval.

7. Can I cancel my order?
Orders can be cancelled before shipment by contacting our support team. Once shipped, cancellations are not possible. Prepaid cancellations are refunded within 1–2 business days.

8. Is Cash on Delivery available?
Yes, COD is available for select pin codes. COD orders may require confirmation via call or message before processing.

9. How can I contact Shipcart India for support?
You can reach us at help@shipcartindia.in or +91-9664658460. Our support team is available Monday to Saturday, 10 AM to 6 PM.

10. Are the products genuine and of good quality?
Absolutely. All products go through strict quality checks to ensure you receive top-quality, authentic items at unbeatable prices.

11. How do I know about new launches and offers?
Stay updated by subscribing to our newsletter or following us on our social media channels. You’ll get first access to new arrivals, flash sales, and exclusive deals.

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